Refund & Cancellation Policy

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Refund & Cancellation Policy

Refund & Cancellation Policy

At Araah Skin Miracle, your gratification is all we need. We understand that skincare is a personal purchase, for this reason, we will gladly issue a full refund for any full-priced unopened merchandise that is returned within 14 days from the date of purchase. Simply contact us and return the products to our address. However, postage will be charged at actuals.

We do not accept the return of opened or used products under any circumstances. For safety and hygiene reasons this merchandise cannot be restocked or resold so we do not accept returns. If you are unsure of a product’s suitability, kindly consult our experts.

If you have a product loss like spillage or breakage of the container, we will replace the product for you. However, if it is only physical damage like a dent or a scratch, we will not be able to process a refund or return. We recommend you record a video of unboxing our products for proof of damage. 

Please allow one to three weeks from the day you return your package for your request to be processed. You will be contacted once your return is complete.

All claims for shortages or damages must be reported to our customer service on the day of delivery Any queries contact at araahhelpline@gmail.com

Any queries on product details or usage instructions we suggest you speak to our expert team via Instagram – @araah_skin_miracle before placing your order.

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